Newbuild Frames Privacy Policy
Newbuild Frames Privacy Policy
At Newbuild Frames, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you interact with us, including through our website, customer service, and sales channels. This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What Information Do We Collect?
We collect information that helps us serve you better, which includes:
- Personal Identifiers: Your name, postal address, email address, telephone number, and other contact details.
- Transactional Data: Details about the products you have purchased from us and the transactions you have made.
- Technical Data: Your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties, and your communication preferences.
How Do We Use Your Information?
We use your information for several purposes, including:
- To Fulfil a Contract: To process and deliver your orders, manage payments, fees, and charges, and to collect and recover money owed to us.
- To Comply with Legal Obligations: Maintaining records for compliance with legal, regulatory, and fiscal responsibilities.
- For Legitimate Interests: To manage our relationship with you, including notifying you of changes to our terms or privacy policy, and asking you to leave a review or take a survey.
- For Marketing Purposes: To deliver relevant website content, advertisements to you, and measure the effectiveness of the advertising we serve to you.
How Do We Share Your Information?
- Service Providers: We engage third parties to perform services on our behalf, such as payment processing, delivery services, and website analytics. These third parties have access to personal information needed to perform their functions but may not use it for other purposes.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
How Do We Protect Your Information?
We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to your personal data.
Your Rights
Under the UK GDPR, you have several rights, including:
- Access: The right to be provided with a copy of your personal data.
- Rectification: The right to require us to correct any mistakes in your information.
- To be Forgotten: The right to require us to delete your personal information—in certain situations.
- Restriction of Processing: The right to require us to restrict processing of your personal information—in certain circumstances, such as if you contest the accuracy of the data.
- Data Portability: The right to receive the personal information you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations.
- To Object: The right to object at any time to your personal information being processed for direct marketing and in certain other situations to our continued processing of your personal information.
- Not to be subject to automated decision-making: The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you.
How to Contact Us
If you have any questions about this Privacy Policy or our treatment of your personal data, please write to us by email at info@newbuildframes.co.uk or by post to: Newbuild Frames Ltd,
38 Brunel Way
Thetford
Norfolk
IP24 1HP
Changes to This Privacy Policy
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
This policy was last updated on 29/04/2024
